Appeals Process
Tickets are issued via camera and sent to the registered keeper's address. Unlike speeding tickets, it is the keeper that is liable, regardless if they were driving or not.
The initial appeal is to the local authority. If they reject it, you are then able to appeal to the independent adjudicator. If you have appealed within 14 days, the authority has rejected it, and you then wish to appeal to the adjudicator, you will lose the opportunity to pay the discounted rate. Should you lose at adjudicator you will then be liable to pay the full amount. There's nothing that can be done about this I'm afraid. It is a major factor in putting people off from appealing. Authorities know this, and often reject initial appeals sometimes with standard template letters without even considering the points made. However if they don't consider the appeal properly, this in itself as actually grounds for appeal. The authority can pull out of the appeal before it reaches the adjudicator. Figures from London Councils show that this happened on 56% of appeals in 2019.
There is never any guarantee of winning at adjudicator no matter what advice I or anybody else gives. Each adjudicator is able to draw their own conclusions and although they do take them into account, they are not bound by the decisions made by other adjudicators. It's important to understand this and set your expectations accordingly. Adjudicators sometimes disagree with each other. Around 50% of appeals are won by motorists at adjudicator.
Who are the adjudicators?
For London authorities the adjudicator is called London Tribunals. Outside London in England and Wales it is Traffic Penalty Tribunal. You can choose to have a personal hearing or a decision by post. The adjudicators are independent and lawyers by trade. They are able to issue costs, however this is rare and can only be considered where the authority’s behaviour is found by the adjudicator to have been ‘frivolous, vexatious or wholly unreasonable’.
What are case references?
When a case is heard at the adjudicator a public record of the decision is kept with a unique reference number. (However when an authority accepts or rejects an appeal, no public file is kept). As mentioned above, adjudicators are not 'bound' to follow them, however they are still very useful as precedents and adjudicators do make reference to other cases when making decisions. All the case references on this site are from London Tribunals
Can I appeal the adjudicators decision?
It is possible to request a review of the decision on limited grounds. They provide a template letter here.
Examples of Successful appeals
On the the following pages there are over 130 examples of cases won by motorists at Adjudicator, divided into 19 categories:.
1. Illegal box
7. Other issues wrong on ticket
9. Authority specific guidance
11. No 'stationary vehicles'